- Personal Information Definition.
- What Personal Information Does Pixieu Collect?
Pixieu collects several types of personal information. They include:
– Profile and registration data. Once you decided to use Pixieu products, you will need to create your account and indicate your name, and contact information like mobile phone number and email. We also require adding photo to your profile. The last issue is not obligatory. It is up to you to decide whether you want to have a photo associated with your account or not. If you want to add any of your family members, you will also need to indicate their personal information, which includes the same points. You may be asked to provide your billing information, credit card number or any other billing data when using premium version of the app.
– User Content and Messaging. Every time you write a message to any of your family members, we collect the information as well as retain all messages and information you send to us in order to keep the record of messaging history.
– Some information is collected by Pixieu as well as our partners, suppliers or licensers automatically as soon as you visit our website or enter the mobile application. All data is automatically collected from your computer with the help of special technologies. It may include cookies, web beacon, additional tracking tools like log files and some others. The information may range from browser information and IP address to your interaction with websites, links and other resources. Pixieu administration is not limited by the above-mentioned information. We also retrieve all necessary data regarding your device and OS version. We may combine all necessary data in order to prevent you from indicating that information every time you visit our website or enter the application. The idea of collecting data using special technologies is to deliver all necessary information that is precise and customizable. At the same time, we are aimed at evaluating the efficiency of the services we provide and use some data to launch successful marketing campaigns, special offers and promotions. Some data may appear to be vital when establishing an efficient feedback, deliver updates and modifications, fix bugs and eliminate possible pitfalls and malfunctions. Knowing your IP address makes it easy for us to come up with automatic updates on regular basis.
- How Does Pixieu Use the Collected Information?
We collect and keep your personal information in order to:
– deliver high-quality services;
– create users’ accounts and profiles;
– identify our every customer as an app user;
– get in touch with you in case you have any questions;
– come up with application updates, improvements and modifications;
– deliver special services and offers closely connected with Pixieu products;
– deliver newsletters, proceed with analytics, surveys and researches.
- What Information Does Pixieu Share with Third Parties?
Pixieu may sometimes hire third parties to develop additional features for the app, improve, test and maintain the product. Those third parties may usually include developers, programmers, administrators, hosting providers or analytics who will also have an access to clients’ database and users’ profiles within the service. In spite of that access, they are rather limited and will never have the slightest opportunity to use any of the data they may come across when improving Pixieu products. They will access your personal information only in case we are sure there is no other way to identify or contact the user, if users do any harm to the website and service in general no matter if it is intentional or not, if such actions are required by state law representatives, legal investigations, etc.
- Security Means.
We do care about your personal information and develop the best security means to make you feel confident the data is protected from any fraud. For this reason, Pixieu has a secure environment to collect, store and track the information using latest technologies. The main mission is to reduce not only typical frauds but also any other types and efforts of unauthorized access to users’ accounts and profiles. Our specialists have successfully implemented special verification procedures in addition to other security means. However, we are not able to eliminate 100% of risk. This is why you also need to follow some general precautions and never share your password or any other personal information with third parties to prevent unauthorized access.
- How to Deactivate User’s account or Change the Information?
Every time you want to make any changes in your personal information or stop using the service and eliminate your account, you can contact our support representatives via email and send them a request. You can also use Pixieu app to make all necessary changes and corrections on your own. Your personal information will be always available for any updates, corrections and amendments you need. Contact our support team in case you face any difficulties when editing your profile. Please, note that if you decide to stop using the app and remove it from your smartphone, your personal information will still be available in your personal account. You may access it later in case of necessity or ask our support team to remove all the data completely.
- Interaction with Pixieu.
We regularly send different newsletters, related ads and promotions to your emails. If you do not need any of that, we can still support the communication sending you non-commercial letters and notification letting you know that we are still there. If you do not want to receive any push notifications, you only need to go to your settings section and edit the notification service.
- Foreign Users.
- Additional Information.
If you still have any questions, feel free to write to use using the following email: email@example.com